Case Studies

OutsourcePlus' tailored, metric-driven approaches have consistently delivered exceptional results across a diverse range of industries and client needs. We have prepared some case studies from recent recruitment drives which highlight strategic insights, adaptability, and commitment to excellence that GrowMore brings to every recruitment project, reinforcing our reputation as a leading recruitment agency in the Caucasus region and beyond.

Our success stories with renowned clients such as Teleperformance, ByBit, VoiceScript, The Ritz-Carlton, Doole Health, and Logitech exemplify our ability to navigate the complexities of different market environments and client expectations. For instance, our work with Teleperformance (the largest BPO in the world) involved staffing customer support centres with multilingual and technically proficient candidates, demonstrating our capability to meet stringent linguistic and technical requirements. Similarly, our collaboration with ByBit, the 3rd biggest cryptocurrency exchange platform, showcased our proficiency in sourcing highly skilled professionals in a niche and rapidly evolving industry.

In the hospitality sector, our recruitment efforts for The Ritz-Carlton and Marriott International involved filling hospitality roles and ensuring that every candidate embodied the brand’s commitment to luxury and exceptional service. Our strategy included hosting elite networking events and conducting rigorous service scenario simulations, which significantly contributed to a 95% quality of hire rate and a 83% retention rate over two years.

For Doole Health, we managed the comprehensive staffing for their telemedicine platform rollout across 60 locations in Georgia. Our approach included localised recruitment, extensive training programs, and continuous technical support, resulting in a 98% training completion rate and a high retention rate of 91%. This project underscored our ability to provide end-to-end recruitment solutions that align with the innovative goals of healthcare technology companies.

Our partnership with Logitech, focused on augmenting their marketing team, further highlights our expertise in technical recruitment. We leveraged academic partnerships and global talent sourcing to attract top-tier professionals. The result was a 92.3% performance success rate among new hires and a 97% retention rate, reflecting our effectiveness in recruiting for high-stakes, innovation-driven roles.

Teleperformance faced the challenge of rapidly scaling their multilingual customer support team across a new market as they were entering Georgia. The primary task was to efficiently recruit large volumes of staff capable of delivering high-quality customer service with a high level of German language alongside building a back office and HR support team.

By leveraging advanced recruitment metrics and innovative strategies, we ensure our clients not only meet their immediate staffing needs but also build a robust foundation for future growth and success. Our commitment to metrics-driven recruitment is evident in our impressive track record across various key performance indicators, including time to fill, cost per hire, retention rates, and employee satisfaction rates. For instance, our ability to reduce the average time to hire by 39% and maintain a low turnover rate of 6% to 11% across different projects speaks to our efficiency and effectiveness in delivering high-quality candidates.

At OutsourcePlus we understand that every client has unique needs and challenges. Our tailored approaches are designed to provide customised solutions that align with each client's specific goals and industry requirements. Whether it's through permanent placements, staff augmentation, contractor resourcing, or comprehensive payrolling and HR support, our services are crafted to provide maximum value and ensure seamless integration of new hires into our clients' operations.

Our adaptability and strategic insight enable us to stay ahead of industry trends and continuously refine our recruitment practices to meet evolving market demands. We pride ourselves on our ability to innovate and provide practical solutions that give our clients a competitive edge. Our rigorous vetting process, extensive background checks, and commitment to high standards ensure that we deliver only the best candidates, fostering long-term success and stability for our clients.

ByBit aimed to establish significant operational and client support presence in Georgia, necessitating the formation of customer support and legal compliance teams. The challenge was to recruit highly specialised professionals who not only possessed advanced technical and regulatory knowledge but could also adapt to the dynamic and innovative culture of a top-tier crypto exchange.

VoiceScript faced the need to rapidly expand their software development team to accelerate the enhancement of their digital court reporting tools. This expansion required highly specialised skills in software development, particularly those experienced with automated speech recognition technologies—a niche within the LegalTech industry.

Efficiently staffing multiple customer support centers in a highly competitive market, ensuring that candidates met both linguistic and technical requirements and could handle a diverse range of client needs.

gamarjobs.ge needed to build a robust platform from the ground up, requiring a diverse array of highly skilled professionals ranging from software engineers to digital marketers. The challenge was not only to attract top talent but also to ensure these teams could collaborate effectively to launch and maintain a high-functioning job marketplace.

In conclusion, OutsourcePlus stands as a beacon of excellence in the recruitment industry, driven by a passion for innovation, a commitment to integrity, and a relentless pursuit of client satisfaction. By partnering with GrowMore Recruitment, you are not just filling positions—you are building a future-ready workforce that will drive your organisation's success for years to come.

Your trusted partner for outsourcing, staff augmentation, payrolling, and employer of record services. Elevate your workforce with our tailored recruitment solutions.

TIMESHEETS

Contact us today to learn more

Services

Candidates

About

Resources

Services

Candidates

About

Resources