Voicescript

Staff Augmentation for LegalTech Software Development

Client Overview

VoiceScript is a leading provider of legal technology solutions aimed at modernising the court reporting industry. The company's innovative platform is utilised by many of the top national court reporting agencies in the United States, offering features that streamline and enhance the efficiency of legal proceedings.

Challenge

VoiceScript faced the need to rapidly expand their software development team to accelerate the enhancement of their digital court reporting tools. This expansion required highly specialised skills in software development, particularly those experienced with automated speech recognition technologies—a niche within the LegalTech industry.

Strategy Implemented

GrowMore Recruitment deployed a multifaceted recruitment strategy tailored to the unique needs of VoiceScript:

Targeted Talent Acquisition

Focused on identifying candidates with specific expertise in LegalTech and automated speech recognition through specialised tech forums, industry conferences, and direct headhunting.

Enhanced Employee Value Proposition (EVP)

Marketed VoiceScript not only as a leader in legal technology but also as an innovator in the tech industry, appealing to top-tier talent looking for cutting-edge projects.

Collaborative Interviewing Process

Integrated VoiceScript’s existing senior developers into the recruitment process to ensure technical assessments and cultural fit evaluations were thorough and tailored to the company’s specific needs.

Robust Onboarding and Training

Implemented a comprehensive onboarding program that included technical training, immersion into the legal tech environment, and mentorship programs to ensure quick acclimatisation and high productivity from new hires.

Services Provided

Permanent Placements

Built a core team of permanent employees poised to drive long-term innovation and growth.

Staff Augmentation

Temporarily expanded the team with specialised professionals to handle project-specific demands and ensure flexibility in scaling.

Contractor Resourcing

Utilised contractors for specialised roles during peaks in development cycles, ensuring that project timelines were met without compromising on quality.

HR Support

Managed all aspects of human resources for new hires, including payroll processing, benefits administration, and compliance with employment laws.

Metrics Achieved

Time to Hire

Reduced the hiring cycle by 48%, crucial for maintaining project momentum in a competitive market.

Cost per Hire

Efficient sourcing and streamlined hiring processes reduced costs by 18% compared to industry standards.

Quality of Hire

New team members scored an average of 91% in performance evaluations, reflecting the high standard of the recruitment process.

Employee Referrals

Increased by 18%, indicating high employee morale and engagement.

Turnover Rate

Maintained a low rate of 5%, showcasing effective recruitment practices and job satisfaction.

Retention Rate

95%, reflecting successful integration and high job satisfaction among the newly hired team.

Outcome

The strategic recruitment initiatives not only allowed VoiceScript to rapidly enhance their platform's capabilities but also solidified their status as a cutting-edge provider in the LegalTech space. The expanded software development team played a pivotal role in accelerating product innovation, significantly improving the company's market share and operational efficiency.

Further Considerations

VoiceScript is exploring further expansion of their technology suite to include AI-driven analytics for legal proceedings. Based on the successful recruitment model implemented, GrowMore Recruitment will continue to be a strategic partner in sourcing the necessary talent to support these innovative projects.

This case study illustrates GrowMore Recruitment's capability to meet specialised, high-stakes recruitment needs within the tech-driven LegalTech industry, emphasising their expertise in delivering talent that not only meets technical demands but also enhances the company's competitive edge.

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